Salary Range: £35,000 - £40,000
Type of Contract: Full time, Permanent
Hours per week: 37.5 hours per week
Location: Flexible – Remote working with ability to travel across the UK
Closing date 23:59hrs on 02.05.25
We are seeking an enthusiastic Volunteer Relationship Manager to join our vibrant team.
The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics. With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.
Key relationships
The Volunteer Relationship Manager will be required to establish and maintain effective relationships with the:
• Chief Operating Officer
• Marketing and Engagement team
• Membership team
• Head of Governance
• Diversity, Equity and Belonging Manager
• Administrative staff and other employees of the College of Paramedics
• Members of the College Board of Trustees
• College volunteers including members of the Paramedic and Student Councils
• College members (Full, Student and Associate)
Key responsibilities
The Volunteer Relationship Manager will be required to:
• Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews, volunteer screening and organise required induction sessions
• Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
• Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
• Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
• Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
• Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
This role will include occasional travel within the UK.
The post involves core working hours of 37.5 hours per week and will involve regularly liaising with the Chief Operating Officer to carry out designated duties.
Click here to download a pdf copy of the Volunteer Relationship Manager Role Description.
Click here to download a pdf copy of the Volunteer Relationship Manager Candidate Pack.
The application process for this role is by completion of an Application Form, available here.
This Application Form contains three sections. Section 1 is for your contact information and will be removed from your application form before shortlisting occurs and used for administration purposes. Section 2 is your opportunity to submit your previous or current employment (paid and/or voluntary), qualifications and any research activities, and two references. This section also includes a request for a 500 word (maximum) supporting statement to outline how your current knowledge, skills and experience will be of benefit to you in achieving the key deliverables required of this role. The role requires well developed communications skills, personal drive, integrity, and an ability to succeed. Section 3 is solely for equality monitoring purposes and will be separated from both other sections before they are processed for recruiting*.
Unfortunately, there is not the ability to save the form mid-completion for finalising at a later date, so please have all necessary information (outlined above) ready before commencing.
The College of Paramedics recognises the positive value of diversity and inclusion. We welcome and encourage job applications from people of all backgrounds. We are committed to recruiting, retaining and developing a diverse workforce and we have a current focus on increasing diversity in terms of race, ethnicity and cultural heritage at all levels. The College of Paramedics wishes to meet its equality aims and commitments of non-discrimination as set out in the Equality Act 2010.
*It is vital that we monitor and analyse diversity information so that we can ensure that our processes are fair and transparent. Any information provided in Section 3 of the Application Form will be treated as strictly confidential and will be used for statistical purposes only. It will not be seen by those involved in the selection process. No information will be published or used in any way which allows any individual to be identified. The use of information will be in accordance with the General Data Protection Regulation (GDPR).