Membership Administrator 

College of Paramedics

Closing Date: 23:59hrs on the Wednesday 2nd November 2022
Interviews: Interviews expected to take place Thursday 17th November 2022 however this will be confirmed
Venue: The Exchange, Express Park, Bristol Road, Bridgwater, TA6 4RR
Salary Range: £20,000 - £23,000 (dependent on experience)
Hours: Full Time 37.5 hours a week– permanent
Location: The Exchange, Express Park, Bristol Road, Bridgwater, TA6 4RR

 

The College of Paramedics is the Professional Body for paramedics in the UK. The College is a membership organisation which places high value on the quality of services it provides. Its representation amongst current and prospective members is built on the timeliness, efficiency and effectiveness of our membership service, all of which is coordinated at the Head Office in Bridgwater. 

Often as the first point of contact for the College, the Membership Administrator is expected to provide outstanding levels of customer service by responding effectively to membership and stakeholders enquiries via email and telephone and will be proactive in contacting individual potential members and existing members.  They are also required to develop a thorough working knowledge of the CRM (iMIS) system ensuring accurate membership records are maintained to assist in the workflow of the Membership Team. The Membership Administer will undertake tasks such as processing new membership applications, updating existing membership records, calculating fee subscriptions and cancelling membership records in accordance with the Membership Policy. 

Click here to view the job description. 

Anyone wanting to know more about the role should contact Yvonne Cooze (Head of Business Continuity) via Penny Jones (Membership and Business Support Manager) on 01278 420014 or at penny.jones@collegeofparamedics.co.uk 



 To apply for this role
The application process for this role is by completion of an Application Form. This Application Form contains two sections. Section 1 is solely for equality monitoring purposes and will not be seen by the shortlisting panel. Section 2 is your opportunity to submit your previous or current employment (paid and/or voluntary), qualifications and relevant experience, and two references. This section also includes a request for a 500 word supporting statement to outline how your knowledge, skills and experience will be of benefit to you in this role. Unfortunately, there is not the ability to save the form mid-completion for finalising at a later date, so please have all necessary information (outlined above) ready before commencing.   
 
 The College of Paramedics recognises the positive value of diversity and inclusion. We welcome and encourage job applications from people of all backgrounds. We have a current focus on increasing diversity in terms of race, ethnicity and cultural heritage within our employee team, as well as on our Board of Trustees, Paramedic Council, and Student Council. The College of Paramedics wishes to meet its equality aims and commitments of non-discrimination as set out in the Equality Act 2010. We are committed to recruiting, retaining and developing a diverse workforce at all levels. It is vital that we monitor and analyse diversity information so that we can ensure that our processes are fair and transparent. Any information provided in Section 1 of the Application Form will be treated as strictly confidential and will be used for statistical purposes only. It will not be seen by those involved in the selection process. No information will be published or used in any way which allows any individual to be identified. The use of information will be in accordance with the General Data Protection Regulation (GDPR).